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Privacy Policy

Effective date: February 24, 2026

1. Information We Collect

We collect account information (such as name and email), authentication data, uploaded media metadata, usage analytics, and technical logs necessary to operate and secure the service.

2. How We Use Information

We use information to provide the service, authenticate users, process uploads, improve reliability, prevent abuse, and communicate important account or product notices.

3. Sharing of Information

We do not sell personal data. We may share information with service providers that help run the platform (for example infrastructure, email, and analytics vendors), or when required by law.

4. Data Retention

We keep data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and usage.

5. Security

We implement technical and organizational safeguards designed to protect personal information. No system can be guaranteed fully secure.

6. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. You may also manage account settings and communication preferences in the app.

7. Cookies and Similar Technologies

We use cookies and similar technologies for session management, authentication, and service performance. Disabling cookies may limit functionality.

8. Policy Updates

We may update this policy periodically. Material updates will be reflected by a revised effective date.

9. Contact

Privacy questions can be sent to hello@losthills.io.